The series of support ScreenSteps allows companies and organizations to change the way they approach customer support. It is built with a simple philosophy: every step instructions are given to customers should be easily understood. It should be easy to create customer tutorials and guides. It's easy to publish them. And it should be easy for customers to understand the information they provided. And that is a series of ScreenSteps Support makes it easy to turn customer support into customer satisfaction.
- Capture screenshots and annotate them - Embed video - Tag lessons - Rename images to step titles - Publish to ScreenSteps Live - Export to PDF, HTML or Word documents - Create and organize manuals - Use multiple HTML and PDF templates - Export Manuals as HTML or PDF manuals - Export to WordPress, Movable Type and TypePad blogs - Export to MindTouch and confluence Wiki - Export to Office Open XML (MS Word, Apple Pages, etc.)
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